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Ingo delivers daily transaction reports 365 days a year covering all prior-day activity — successful disbursements, returns, refunds, and adjustments — aligned with sponsor bank settlement timelines. Reports are distributed via secure SFTP in .csv format and are designed to integrate directly into your existing reconciliation and financial workflows.

Daily Reporting

Reports are generated on a 24-hour cycle and cover the full prior day’s activity. Delivery is via secure SFTP. Ingo can push files directly to your host environment or provide pull-based access — both are supported. Authentication supports either username/password or SSH key configurations. File encryption is available but not required, as reports do not contain PII or PCI-sensitive data.

File naming conventions

Each daily report file follows a standard naming pattern that identifies the client, direction (push or pull), and timestamp:
The push file covers outbound transactions; the pull file covers inbound transactions. Your Participant-ID value is a 5 Integer value assigned by Ingo at onboarding.

Reconciliation

Running both daily and monthly reconciliation gives you the most complete picture of your disbursement activity. Daily reconciliation catches errors, duplicates, and unauthorized payments in near real-time — before discrepancies compound. Monthly reconciliation validates that all transactions are fully recorded, correctly classified, and aligned with your general ledger. Together, they maintain cash visibility, support financial forecasting, and produce the audit-ready documentation needed for financial close.

Transaction Types

Every transaction in the daily report carries a type code that identifies its nature. Seven transaction types may appear across your push and pull activity:

Account Types

The account_type field in each report record uses the following codes:

SFTP Setup

IP addresses to whitelist

Your firewall must allow inbound connections from all seven Ingo Payments IP addresses:

Information required from your team

Before production credentials are issued, provide the following to your Ingo integration manager: