User Events
User KYC Failed
Fired when a user fails KYC. The data.reasons and data.reasons_code arrays carry provider-supplied failure information.
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Fired when a user fails KYC. The data.reasons and data.reasons_code arrays carry provider-supplied failure information.
{
"event": "user.kyc.failed",
"data": {
"event_id": "inn_whe_4bSUtkul0Imq8nZW031i",
"event_type": "user.kyc.failed",
"event_description": "",
"user_id": "9414",
"status": "rejected",
"reasons": [
"Identity could not be verified"
],
"reasons_code": [
"ID_MISMATCH"
]
},
"created_at": "23-06-2025 03:20 PM",
"updated_at": "23-06-2025 03:20 PM"
}{
"event": "user.kyc.failed",
"data": {
"event_id": "inn_whe_4bSUtkul0Imq8nZW031i",
"event_type": "user.kyc.failed",
"event_description": "",
"user_id": "9414",
"status": "rejected",
"reasons": [
"Identity could not be verified"
],
"reasons_code": [
"ID_MISMATCH"
]
},
"created_at": "23-06-2025 03:20 PM",
"updated_at": "23-06-2025 03:20 PM"
}